Weizter (Cape Town)
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Weizter (Cape Town)

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Description

Whilst the products of one company are almost indistinguishable from that of another company, it is the service levels of a company which really matters. Whilst most kitchen companies today supply adequate and fairly good quality products, it is the service levels afforded to customers which makes the difference between success and disaster. Far too many companies only focus on being product or price competitive and badly neglect the customer service part which by far matters the most. About 80% of all customer complaints in the kitchen industry are due to some problem with service delivery, communication and customer support. This is a sad state of affairs and untold numbers of customers suffer due to this – only discovered after the sale was concluded.

Weizter sets itself apart from other kitchen companies by providing more value added services to customers than any other kitchen company within South Africa. Since it’s inception in 1994 and with more than 80,000 transactions later, Weizter have far outgrown competitors in service delivery. Weizter believes that customers do not only buy quality cupboards from a kitchen company, indeed customers also require high quality service levels in this modern era. To this end and for many years, Weizter have systematically developed many unique, valuable and not found elsewhere, value added services for it’s customers. Today, Weizter provides such a formidable package of value added service far beyond the capability of it’s competitors, that it can best be described as a “Unique Weizter Experience”. This is how we arrived at our branding slogan “Beyond Expectation”.

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